In recent years, the self storage industry has fallen victim to problem storers – storers who dump goods like tyres and batteries; storers who are late payers or leave facilities to foot the bill for disposal of their goods; storers who display antisocial behaviour that makes clients and staff uncomfortable and sometimes storers that are promoting illegal businesses or activities.
Storer Check is designed to help storage facilities know who they are dealing with. The service allows Self Storage operators to identify and list details of poor customers to share with other operators, making the industry safer for the majority of our fantastic customers.
When a storer applies for storage with a self storage facility they may be asked to consent to be listed on the storer check database as a condition of taking out self storage. This allows them to release the storer’s information to Storer Check in the event that problematic or antisocial incidents take place. This information will then be available to other Storer Check members.
There is an independent resolution process for customers who maintain the listing is incorrect.
Storers are only listed for up to 5 years from the date of their initial listing.
You have a legal right to know whether you have been listed on Storer Check, and what information is held. You may contact the administrators about Storer Check to confirm whether you are listed. This confirmation is a fee free service. You can also obtain a copy of all the information Storer Check holds about you if required.
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